Choose Your Topic
Select the type of request below and the page will prepare the correct email subject for faster handling.
Common Questions
I lost my card details. How can I recover them?
You can view your active card details at any time by logging into your dashboard. For your security, card numbers are not sent by email. If you cannot access your account, use the form above to request account recovery.
Why was my card transaction declined?
Make sure your card has enough balance, the merchant accepts prepaid or virtual cards, and the card still shows as active in your dashboard. If the issue repeats, contact support with the merchant type and payment amount.
How long does it take to fund my card?
Funding is usually reflected as soon as the blockchain confirms the transaction. Whether you use USDT, BTC, or ETH, the updated balance appears in your dashboard after verification.
Is my card really private?
Yes. The service is designed for privacy-first spending and does not require standard personal identification for card creation. That helps keep every crypto card no KYC payment flow simple and private.